You can view your sales receipt by logging into your account on our website and navigating to the "Order History" or "My Orders" section. From there, you should be able to find and access your sales receipts for any past purchases. If you have any trouble locating your receipt or need further assistance, please feel free to reach out to our customer support team, and we'll be happy to help you retrieve it.

Returning an item is simple! Here's our step-by-step guide:

1. **Check the Return Policy**: Make sure your item is eligible for return by reviewing our return policy. This typically includes factors such as the timeframe for returns and the condition of the item.

2. **Initiate the Return**: Log in to your account on our website and navigate to the "Order History" or "My Orders" section. Find the order containing the item you wish to return and select the option to initiate a return.

3. **Select Reason for Return**: Provide a reason for returning the item. This helps us improve our products and services, but it's also required for processing your return.

4. **Choose Return Method**: Select your preferred return method. This might include shipping the item back to us or dropping it off at a designated location, depending on our return process.

5. **Pack and Ship the Item**: If you're returning the item via shipping, carefully pack it in its original packaging (if available) or in a secure box to prevent damage during transit. Include any accessories, manuals, or parts that came with the item.

6. **Label and Send**: Affix the provided return label (if applicable) to the package and send it back to us using your preferred shipping method. Make sure to keep any tracking information for your records.

7. **Receive Refund or Exchange**: Once we receive the returned item and verify its condition, we'll process your refund or exchange according to our return policy. Refunds are typically issued to the original payment method.

If you have any questions or need assistance with the return process, don't hesitate to contact our customer support team. We're here to help make your return experience as smooth as possible!

We currently accept payments via cash on delivery (COD) only for orders within Lebanon. Additionally, we offer the option to pay using Whish Cash through the Whish platform. Please note that payments made through Whish Cash are subject to Whish's terms and conditions. If you have any questions or need further assistance regarding payment methods, feel free to contact our customer support team for assistance.

You can ship your order to any address within Lebanon. During the checkout process on our website, you'll be prompted to enter your shipping address. Simply provide the full and accurate address where you'd like your order to be delivered, including any relevant details such as apartment numbers or landmarks to ensure smooth delivery. If you encounter any issues or have specific delivery instructions, feel free to contact our customer support team, and we'll be happy to assist you further.